Can you do UX Research on machine learning systems? Can you get feedback from real users before the AI has been built? Can you even test an ML system before you have a production-ready model? Yes, yes, and yes! In this talk, Michelle Carney will share about how she combines her background in machine learning with her expertise in UX - including the MLUX meetup she organizes, her favorite resource the People + AI Research Guidebook, and a case study on her process of doing UXR for ML.
