AI and ML have at least one thing in common with traditional software systems: they all fail. AI failures might consist of discriminatory behavior, of privacy violations, or even security breaches that can lead to lawsuits, regulatory fines and more. What can organizations do to avoid these pitfalls? In this talk Patrick Hall will outline a new approach to “incident response” specifically tailored to AI and it will present a free and open sample AI incident response plan. Participants will leave understanding when and why AI creates liability for the organizations that employ it, and how organizations should react when their AI causes major problems.